Terms & Conditions

Review the terms and conditions governing the use of the ESOFTX, Inc. website and services, including user responsibilities, communications, intellectual property, privacy practices, and legal information.

Welcome to ESOFTX, Inc. ("ESOFTX," "we," or "our"). These Terms and Conditions govern your access to and use of our website, as well as the professional services offered by ESOFTX, Inc., which include medical billing, medical coding, credentialing, revenue cycle management (RCM), virtual medical assistance, and related services.

By accessing or using our website, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please discontinue use of our website and services.

Eligibility

Our website and services are intended for individuals and company representatives who have the legal capacity to enter into binding agreements under applicable law.

By using this website, you represent that:

1. You are at least 18 years of age.
2. You have the legal authority to act on your own behalf or on behalf of your organization.
3. You will use our website in compliance with all applicable federal, state, and local laws.

Acceptance of Terms

Continued use of the ESOFTX, Inc. website constitutes acceptance of these Terms and Conditions, as well as any additional policies referenced on this website.

If you do not agree to these terms, you must immediately stop using our website and services.

Changes to These Terms

ESOFTX, Inc. reserves the right to update or modify these Terms and Conditions at any time to reflect changes in our business practices, legal requirements, or website functionality.

Updated versions become effective immediately upon posting, unless otherwise indicated. Continued use of the website following the posting of changes constitutes acceptance of the revised terms.

We recommend that visitors review this page periodically.

Website Use

You agree to use our website solely for lawful purposes.

You agree not to:

1. Violate applicable laws or regulations.
2. Attempt to access our systems without authorization.
3. Upload harmful software or malicious code.
4. Interfere with the website's functionality.
5. Impersonate another person.
6. Copy, distribute, or reproduce website content without authorization.
7. Use the website in any way that could compromise its security or availability.
    

ESOFTX, Inc. reserves the right to suspend or terminate the access of users who violate these Terms.

Medical Billing Services

The information contained on this website is intended to describe our professional services.

No content on this website should be construed as legal, financial, accounting, medical, or tax advice. Any engagement of professional services shall be governed by a separate written agreement between ESOFTX, Inc. and the client.

User Information

By submitting information via our contact forms, quote requests, or other communication channels, you agree that:

The information you provide is accurate and complete.
You are authorized to submit any business information provided.
You will update the information promptly if it changes.

Providing inaccurate or misleading information may affect our ability to provide services.

SMS and Electronic Communications

If you voluntarily provide your phone number, you consent to receive communications from ESOFTX, Inc. regarding your inquiries, requested services, appointments, account updates, or marketing activities, where permitted by law.

If you choose to receive SMS communications:

1. Standard messaging and data rates may apply.
2. Message frequency may vary.
3. You may unsubscribe at any time by following the opt-out instructions included in the message.
4. You may request assistance using the contact information available on our website.
    

Consenting to receive communications is voluntary and is not a requirement for purchasing our services.

If you provide your email address, you also consent to receive service-related communications and, where permitted, promotional emails. You may unsubscribe from marketing emails at any time.

Privacy

Your privacy is important to us.

The collection, use, storage, and protection of your personal information are governed by our Privacy Policy. By using our website, you acknowledge that your information may be processed as described in that policy.

Information We Collect

Depending on your interaction with our website, we may collect information including:

1. Name
2. Company name
3. Email address
4. Phone number
5. Information regarding the inquiry or the practice
6. Information about website usage
7. Device and browser details
8. Other information voluntarily submitted through our website
    

This information helps us provide services, improve website performance, respond to inquiries, and communicate with clients.

Use of Personal Information

We may use the information collected to:

1. Respond to service requests.
2. Provide the requested services.
3. Improve our website and the customer experience.
4. Verify identities where appropriate.
5. Maintain website security.
6. Communicate service updates.
7. Send newsletters or promotional material where consent has been given.
8. Comply with legal and regulatory obligations.

Sharing of Information

ESOFTX, Inc. does not sell personal information.

We may share information, when necessary, with:

Trusted service providers that support our business operations.
Professional advisors.
Government agencies or legal authorities when required by law.
Business partners involved in providing the requested services.

All third-party service providers are expected to maintain appropriate standards of confidentiality and security.

Phone numbers collected for SMS communications are not shared with third parties for their own marketing purposes.

Data Security

We maintain administrative, technical, and physical security measures designed to protect information against unauthorized access, disclosure, alteration, or destruction.

Although we follow reasonable security practices, no electronic system can be guaranteed to be completely secure. Users acknowledge this inherent risk when transmitting information online.

Intellectual Property

Unless otherwise indicated, all website content is the property of ESOFTX, Inc., including:

1. Text
2. Graphics
3. Logos
4. Icons
5. Images
6. Website design
7. Service descriptions
8. Digital materials
    

This content is protected by applicable copyright, trademark, and intellectual property laws.

No material may be copied, reproduced, modified, distributed, published, or used for commercial purposes without the prior written permission of ESOFTX, Inc.

Third-Party Websites

Our website may include links to external websites or resources for informational purposes.

ESOFTX, Inc. is not responsible for the content, privacy practices, availability, or policies of third-party websites. Accessing external websites is at your own discretion.

Disclaimer of Warranties

The information provided on this website is offered on an "as is" and "as available" basis.

While ESOFTX, Inc. strives to provide accurate and up-to-date information, we make no warranties or representations regarding:

1. Accuracy
2. Completeness
3. Reliability
4. Availability
5. Currency
6. Suitability for a particular purpose

The website content is subject to change without notice.

Limitation of Liability

To the fullest extent permitted by applicable law, ESOFTX, Inc. shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or related to the use of this website or its content.

This includes, but is not limited to:

1. Business interruption
2. Loss of data
3. Loss of profits
4. Website service interruption
5. Technical issues beyond our reasonable control

Indemnification

You agree to defend, indemnify, and hold harmless ESOFTX, Inc., as well as its employees, officers, affiliates, contractors, and representatives, against any claim, liability, damage, loss, or expense arising from your misuse of the website, your breach of these Terms and Conditions, or your violation of the rights of third parties.

Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of New York, without regard to conflict of law principles.

Any dispute arising from these Terms shall be submitted to the competent courts of New York, unless applicable law provides otherwise.

Severability

If any provision of these Terms and Conditions is determined to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Contact Information

If you have questions regarding these Terms and Conditions, please contact ESOFTX, Inc. using the contact information provided on our website.

We will make reasonable efforts to respond to inquiries in a timely manner.

Copyright Notice

© 2026 ESOFTX, Inc. All Rights Reserved.